Our delivery charges are as followed:
- £3.99 on orders under £20.00
- FREE delivery on orders £20.00 and over
Orders placed before 11 am Monday to Friday will be dispatched the same day. Orders placed after 11 am will be dispatched the next working day.
All orders are sent via DPD’s Next Day Service – a fully traceable service that notifies customers with a one-hour delivery window via SMS or email, so you don't need to wait in all day.
What's more, Follow My Parcel allows DPD customers to watch the progress of their parcel on a real-time map and it also supplies a final 15-minute time slot.
Please note that during peak times of the year such as Easter and Christmas, delivery delays may occur. If your order has not been received within 5 working days of purchase, please call our customer services team on 01252 279 303.
We hope you’ll be delighted with our products, but if for any reason you’re not completely happy, we’ll refund or replace the item(s) as part of our 100% satisfaction guarantee.
Simply call our customer services team on 01252 279 303 (Mon – Fri 9 am to 5 pm).