01252 279 303

Greased Lightning

Delivery & Returns

Delivery Information

Our delivery charges are as follows:

  • £3.99 on orders under £20.00
  • FREE delivery on orders £20.00 and over

We aim to despatch your orders within 1-2 working days, all orders placed by 11am Monday to Friday will be despatched the same day.

All orders are delivered by our logistics partner Royal Mail using their 48hr Tracked service. All deliveries are expected within 48hrs from leaving us, please note that delivery days do not include weekends. You can fully track your order by entering your 13 digit tracking number, which will be emailed to you once your order has been despatched. If you do not have your tracking information, please contact our customer services team and they will be happy to share this number with you. You can track your parcel here Royal Mail Tracking.

Please be aware that all orders for Northern Ireland & Channel Islands are subject to extended delivery times. Please allow 7 - 10 working days for arrival.

Please note that during peak times of the year such as Easter and Christmas, delivery delays may occur. If your order has not been received within 5 working days of purchase, please call our customer services team on 01252 279 303.

Returns Policy

We hope you’ll be delighted with our products, but if for any reason you’re not completely happy, we’ll refund or replace the item(s) as part of our 100% satisfaction guarantee.

Changed your mind or ordered by mistake? No problem, call or email customer services and we will advise what to do next.

(Please note unwanted items must be returned to us within 60 days of purchase, all return costs must be paid in advance of posting and are non-refundable).

Contact the Customer Services Team:

Tel: 01252 279 303 (Mon – Fri 9am to 5pm).

Email: customer.services@greasedlightning.co.uk

 

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